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Support
We're here to help
Questions, feedback, or something not working quite right? Reach out below, we usually reply within 2 business days.
Contact us
For support requests, bug reports, feature suggestions, or anything else about MenoMap, email us directly:
info@trienics.co.ukIf you're reporting a bug, please include your device type (e.g. iPhone 14, iOS 18) and what you were doing when it happened, it really helps us fix it faster.
Frequently asked questions
How do I log my food and symptoms?
From the Daily Log, tap to add what you've eaten and how you're feeling. It's designed to take under a minute a day, there's no need to log every meal in detail, just enough to spot patterns over time.
Is my data private? Where is it stored?
MenoMap is built local-first: the health, nutrition, symptom and progress data you log stays on your device. It is never uploaded to our servers, sold, or shared with advertisers.
How do I delete my data?
You can edit or delete individual entries at any time within the app. Uninstalling MenoMap permanently removes all locally stored data, since we don't keep a copy on our servers. If you need help with an account-level deletion request, email us at the address above.
The app crashed, or something isn't working, what should I do?
Sorry about that! Please email us at info@trienics.co.uk with a short description of what happened, your device model, and your iOS version. Screenshots help a lot too.
Can I suggest a feature or send feedback?
Always welcome. MenoMap is actively evolving and a lot of what's in it came directly from women who use it. Email us your idea and we'll add it to the list.
Where can I find the Privacy Policy?
You can read the full policy at trienics.co.uk/menomap-privacy-policy.
A quick note
MenoMap is a wellness and educational tool, not a medical device, and it doesn't diagnose, treat, or provide personalised medical advice. It's designed to help you notice patterns between food and symptoms. Always speak to a qualified healthcare professional about your individual health, including before starting, stopping, or changing HRT, medication, or supplements.